Delivery time varies between 6 to 14 business days after shipping.

If the delivery window of 6 to 14 business days has passed and you still haven’t received your order, please contact us at info@studio-oura.com. We’ll investigate what went wrong with your package.

If you'd like to make a return, simply contact our customer service at info@studio-oura.com. Please include your name, the order number (e.g. #0000) from your confirmation email, and the reason for the return. We will then provide you with the return address and confirm the return. You can send the product back to us using any shipping service of your choice.

To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Returns must be initiated within 14 days of receiving your order.

If you're unsure whether your payment method is accepted, simply follow the steps at checkout to view all available options. All transactions are processed through secure and trusted payment systems, so your information is safe.